Administrators please note that the April 29, 2022 update is the last one in CaseWare 2020 format (a 2020 format will be available as an archive from the Snackbar area of our website). The planned July 2022 update will be in CaseWare 2021 format only.
Please be advised that after April 2022 any issue reported to us will only be corrected in CaseWare 2021 format.
There is a known issue in the latest supported versions of CaseWare that may affect you.
When using letterhead images or electronic signatures you may encounter the following error message.
This is an issue that affects both CaseWare 2018, 2019, 2020 and 2021 (CAS-10918-T6V4 and DIST-13061). Please see the following help page for a workaround.